SMS Privacy Policy & Terms and Conditions

Effective Date: 7/01/2026

SMS Communications & Consent

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Lux Wash & Detail.

Messages are limited to customer service and vehicle-related communications, including:

Appointment confirmations and reminders
Service updates
Vehicle status notifications
Billing and payment notifications
Responses to customer inquiries
Other information related to the services you have requested

Consent to receive SMS messages is not required as a condition of purchasing any products or services.

Data Use & Privacy

We collect and maintain the following information:

Your mobile phone number
Your SMS consent status (opt-in/opt-out)
Message delivery and interaction information

This information is used solely to:

Schedule and manage appointments
Provide customer service and support
Send service-related notifications
Improve our communication with customers
Maintain business records and comply with applicable laws

Mobile Opt-In Data Protection

No mobile opt-in data or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or share your mobile phone number or SMS consent with third parties for advertising or marketing.

We may use trusted service providers to facilitate SMS delivery. These providers may process your information only as necessary to deliver messages and are contractually required to protect your information.

Data Security

Lux Wash & Detail uses reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

Opt-Out & Help

You may opt out of receiving SMS messages at any time by replying STOP to any message.

After opting out, you will receive a one-time confirmation message, and no further SMS messages will be sent unless you opt in again.

For assistance, reply HELP or contact us directly using the information below.

Message Frequency & Carrier Disclosure

Message frequency may vary depending on your appointments and interactions with Lux Wash & Detail.
Message and data rates may apply.
Mobile carriers are not responsible for delayed or undelivered messages.

SMS Terms & Conditions

By opting in to receive SMS messages from Lux Wash & Detail, you agree to receive customer service and appointment-related text messages.

Reply STOP to unsubscribe at any time.
Reply HELP for assistance.
Message and data rates may apply.
Message frequency may vary.
Consent to receive SMS messages is not a condition of purchasing any products or services.

Contact Information

Lux Wash & Detail

8458 Bond Road
Elk Grove, CA 95624

Phone: (916) 714-8001